"A sale is not complete even after the transaction, but is successful when it leads to another one" Satish Kota

Narration: This is my most loved quote and something I always wish to make. The first part of it “A sale is not complete even after the transaction” signifies the importance of After Sales Service & Collecting Feedbacks from them. Every business or person should ensure that they provide necessary after sales services to their customer and collect feedbacks from their customers to assess their happiness factor.

The second part “But is successful when it leads to another one” signifies the importance of keeping your customer happy so that they refer you to other people. Your happy customers can create the referral marketing plan for you.